Learn to troubleshoot FJ Wireless flashes by test firing, checking wireless channels, groups, client mode, and ensuring proper pin alignment. Update firmware, verify mounting, and check range for optimal performance.

<p id="isPasted">When working with the FJ Wireless system, ensuring proper functionality and connectivity is essential for a seamless shooting experience. This guide will walk you through troubleshooting steps with your FJ-X3 M, FJ-X3 S, and FJ-X2 M.</p><p>By following these steps, you can quickly identify and resolve any challenges, helping you maintain consistent performance across your FJ Wireless Triggers and Speedlights. This comprehensive guide is designed to educate and assist you with your FJ Wireless gear.&#xA0;</p><h3 id="topics-on-this-page">Topics on this page:</h3><ol><li><a href="#TestFire">Test Fire</a></li><li><a href="#CheckWirelessConnectionsandGroupModes">Check Wireless Connections and Group Modes</a></li><li><a href="#VerifyMounting">Verify Mounting</a></li><li><a href="#DistancefromHost">Distance from Host</a></li><li><a href="#FirmwareUpdates">Firmware Updates</a></li><li><a href="#CanonRTTriggering">Canon RT Triggering</a></li></ol><hr><p><br></p><h2 id="1-test-fire">1. <a name="TestFire"></a>Test Fire</h2><p>Press the &quot;Test&quot; button on the trigger to test-fire the other FJ Wireless flashes connected. Confirm all connected flashes are firing. If you find one of your units is not firing, press the onboard test fire button on that unit. If it is not firing via the onboard test fire button, select the <a href="https://help.fjwestcott.com/en-US/articles/189483-ce31e0777fbb4e7cb1205796c6421fe1" id="isPasted" rel="noopener noreferrer" target="_blank">FJ Wireless gear you want to troubleshoot</a>.</p><p>If the unit is firing with the onboard test fire button but is not firing from the trigger, continue through this article.</p><p><br></p><h2 id="2-check-wireless-connections-and-group-modes">2. <a name="CheckWirelessConnectionsandGroupModes"></a>Check Wireless Connections and Group Modes</h2><h3 id="channel">Channel</h3><p>Confirm what channel the units are on. This is displayed at the top of the triggers LCD screen labeled &quot;CH&quot;. Then, confirm the other FJ Wireless flashes you wish to control are on the same channel.&#xA0;</p><ul><li style="font-weight: bold;"><strong>FJ-X2&#xA0;</strong><ul style="font-weight: initial;"><li>Quick press the menu button until you see &quot;CH&quot; as the center option of the 3 options at the bottom of the LCD screen.&#xA0;</li><li>Press the center button corresponding with &quot;CH&quot;, this will highlight the channel number at the top of the LCD screen.&#xA0;</li><li>Use the control scroll wheel to change the desired channel. Press and click in the wheel to confirm your selection. &#xA0;</li></ul></li><li><strong>FJ-X3</strong><ul><li>Quick press the far left circular button labeled &quot;CH - Lock&quot;&#xA0;</li><li>The channel number at the top of the LCD screen will be selected. Use the up and down arrows on the directional pad to change to the desired channel.</li></ul></li></ul><p><em>Note: We suggest using channels 10 or higher to avoid interference from other devices</em></p><p><strong>Group</strong></p><p>Once all the units you wish to control are on the same channel, notice what flashes are connected to what group (GR) or designate each flash to a group of your choice. For example, All flashes connected to group A will fire at the designated setting in group A on the FJ-X trigger. Ideally, every flash will be on a different group for individual control. If you know you want multiple flashes to fire at the same power or setting, put them in the same group.</p><p><strong>Modes</strong></p><p>You will be able to cycle between M, TTL, and SLP within the groups. You must put the group into M or TTL mode for a fire signal to be sent. To change this on FJ-X Triggers, press the square button next to the group to cycle through the options.</p><ul style="font-weight: initial;"><li style="font-weight: bold; font-size: 16px;"><strong>Sleep mode (SLP)</strong><ul style="font-weight: initial; font-size: initial;"><li style="font-size: 16px;">This will keep the units connected but connected flashes in that group will not fire.</li></ul></li></ul><p><br></p><h2 id="3-verify-mounting">3. <a name="VerifyMounting"></a>Verify Mounting</h2><p>In some instances, the manufacturing of a particular model or camera unit can result in the need for the user to pay special attention to the mounting process when attaching an FJ trigger or speed light to that camera&apos;s hot shoe.&#xA0;</p><p>Refer to <a href="https://fjwestcott.com/pages/help-center?hcUrl=%2Fen-US%2Foptimizing-hss-and-ttl-on-your-fj-gear-637303" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Properly Connecting FJ Gear to Your Camera (HSS and TTL)</a> for notes on proper pin alignment.&#xA0;</p><h3 id="checking-the-quality-of-connection">Checking The Quality of Connection</h3><ul><li><strong>Fuji Cameras</strong>&#xA0;<ul><li>With the trigger attached to your camera, both the camera and trigger are powered on and the trigger is set to Fuji, when autofocusing or metering with your camera you should notice a little LED light above the LCD screen flashing green. This signals you have a good connection between the trigger and your camera.</li><li id="isPasted">A small lip at the hot shoe may need a little extra force forward to mount fully.</li></ul></li><li><strong>All Other Camera Manufacturers</strong><ul><li>With the trigger attached to your camera, both the camera and trigger are powered on and the trigger is set to your desired camera manufacturer, when autofocusing or metering with your camera you should notice a little LED light above the LCD screen is solid green. This signals you have a good connection between the trigger and your camera.</li></ul></li></ul><h3 id="positioning-tips">Positioning Tips</h3><ul><li><strong>Canon R series</strong>: added pins at the front of the hot shoe may give the impression that the FJ gear is fully mounted when in fact a small nudge forward may be needed to ensure a full mount and proper contact</li><li><strong>Nikon Z series</strong>: Rarely have issues, but older DSLRs may need a backward nudge before locking down.</li><li><strong>Sony</strong>: Align the pins at the base and the front of the hot shoe with the contacts and ensure they are clean. The Sony pins at the front of hot shoes can become dirty over time and prevent proper connections. &#xA0;Check that the pins are free of dirt and grime</li><li>See <a href="https://www.fjwestcott.com/pages/help-center?hcUrl=%2Fen-US%2Foptimizing-hss-and-ttl-on-your-fj-gear-637303">Optimizing HSS and TTL on your FJ Gear</a> for more information.</li></ul><p><br></p><h2 id="4-distance-from-host">4. <a name="DistancefromHost"></a>Distance from Host</h2><p>Ensure that the flash you desire to trigger is within range of the host trigger or master unit and consider objects or walls that might interfere with the wireless signal. The effective wireless range can vary depending on your shooting environment, and obstructions like walls can reduce the signal strength.</p><p><br></p><h2 id="5-firmware-updates">5. <a name="FirmwareUpdates"></a>Firmware Updates</h2><h3 id="check-firmware">Check Firmware</h3><p>Ensure all your FJ Wireless gear and camera are running the latest firmware. You can check what version your equipment is on by looking at the bottom right of the screen when powering on. To download the latest firmware and follow along with detailed instructions, refer to our <a href="https://help.fjwestcott.com/en-US/updating-firmware-850616" rel="noopener noreferrer" target="_blank">Firmware page</a>.</p><h3 id="reinstall-firmware">Reinstall firmware</h3><p>In some cases, firmware can be uploaded to your unit with an error causing odd issues like the screen powering on but using the touch screen to power it on does nothing.</p><ul><li>Delete any downloaded firmware on your computer</li><li>Restart your computer&#xA0;</li><li>Redownload the current firmware version and follow firmware installations as instructed.<ul><li><a href="https://help.fjwestcott.com/en-US/updating-firmware-850616" rel="noopener noreferrer" target="_blank">Firmware and Instructions</a></li></ul></li><li>Eject the connected unit before unplugging it.</li><li>Power on the unit</li></ul><p><br></p><h2 id="6-canon-rt-triggering">6. <a name="CanonRTTriggering"></a>Canon RT Triggering</h2><p>In the event you are using the Canon RT system, please refer to our <a href="https://help.fjwestcott.com/en-US/834116-2336c69181484d26a62a287ee339e7a1" rel="noopener noreferrer" target="_blank">Using FJ Triggers with Canon RT Speedlites: Setup and Tips</a></p><p><a href="https://help.fjwestcott.com/en-US/important-update-on-canon-rt-compatibility-in-the-fj-wireless-flash-system-1062597" rel="noopener noreferrer" target="_blank">Important Update on Canon RT Compatibility in the FJ Wireless Flash System</a></p><hr><p><a href="https://www.fjwestcott.com/pages/contact-support" rel="noopener noreferrer" target="_blank">Contact Westcott Support</a> if the options above do not solve your issue.</p>

FJ Triggers Not Triggering Other FJ Wireless flashes

Ensure compatibility by selecting the correct camera manufacturer, enabling HSS on triggers and cameras, and adjusting settings like X-Sync and pin alignment. Check firmware updates, verify connections, and troubleshoot mounting issues.

<p id="isPasted">When working with the FJ Wireless system, ensuring proper functionality and connectivity is essential for a seamless shooting experience. This guide will walk you through troubleshooting steps with your FJ-X3 M, FJ-X3 S, and FJ-X2 M.</p><p>By following these steps, you can quickly identify and resolve any challenges, helping you maintain consistent performance across your FJ Wireless Triggers. This comprehensive guide is designed to educate and assist you with your FJ Wireless gear.&#xA0;</p><h3 id="topics-on-this-page">Topics on this page:</h3><ol><li><a href="#CheckCompatibility">Check Compatibility</a></li><li><a href="#ProperGear">Proper Gear</a></li><li><a href="#ProperCameraSelection">Proper Camera Selection</a></li><li><a href="#TurnoffXSync">Turn off X-Sync</a></li><li><a href="#EnableHSSonyourtrigger">Enable HSS on your trigger</a></li><li><a href="#EnableHSSinsideyourcamera">Enable HSS inside your camera</a>&#xA0;</li><li><a href="#VerifyMounting">Verify Mounting</a></li><li><a href="#UpdateFirmware">Update Firmware</a></li></ol><hr><p><br></p><h2 id="1-check-compatibility">1. <a name="CheckCompatibility"></a>Check Compatibility</h2><p>The FJ Wireless System is compatible with many cameras using the latest firmware updates. Check the Compatibility Chart below and see if your camera is listed. Additional camera models are likely compatible and will be added to this list as they are tested and confirmed.</p><ul><li><a href="https://help.fjwestcott.com/en-US/821405-356f8dd95b084ad88665d4a4afab1538" rel="noopener noreferrer" target="_blank">Flash Compatibility Chart</a></li></ul><p><br></p><h2 id="2-proper-gear">2. <a name="ProperGear"></a>Proper Gear</h2><p><strong>Sony</strong></p><ul style="font-weight: initial;"><li>For sony users using the FJ-X3M, in order to use HSS or TTL the <a href="https://www.fjwestcott.com/products/fjwireless-sony-adapter?_pos=1&amp;_sid=80de5139e&amp;_ss=r" rel="noopener noreferrer" target="_blank">FJ Wireless Adapter</a> is required.</li><li>S versions are recommended for Sony users as they do not require the adaptor.&#xA0;<ul><li><a href="https://www.fjwestcott.com/products/fj-x3-s-wireless-flash-trigger-for-sony-cameras?_pos=1&amp;_sid=b2544fc6c&amp;_ss=r" rel="noopener noreferrer" target="_blank">FJ-X3 S Wireless Flash Trigger for Sony Cameras</a></li><li><a href="https://www.fjwestcott.com/products/fj80-ii-s-touchscreen-80ws-speedlight-for-sony-cameras?_pos=3&amp;_sid=7c333035b&amp;_ss=r" rel="noopener noreferrer" target="_blank">FJ80 II S Touchscreen Speedlight for Sony Cameras</a></li><li><a href="https://www.fjwestcott.com/products/fj80-se-s-80ws-speedlight-for-sony-cameras?_pos=2&amp;_sid=ab1a898ec&amp;_ss=r" rel="noopener noreferrer" target="_blank">FJ80-SE S Speedlight for Sony Cameras</a></li></ul></li></ul><p><br></p><h2 id="3-proper-camera-selection">3. <a name="ProperCameraSelection"></a>Proper Camera Selection</h2><p>It is important the correct camera manufacturer, your camera, is selected at the top left of the trigger LCD.</p><ul><li><h3 id="fj-x2m">FJ-X2m</h3><ul><li>Press the menu button until you see &quot;Camera&quot; as the bottom left label on the LCD screen</li><li>Press the far left button corresponding with the Camera label until the desired camera manufacturer is displayed in the top left of the LCD screen</li></ul></li><li><h3 id="fj-x3-m">FJ-X3 M</h3><ul style="font-weight: initial;"><li>Press and hold the &quot;Sync - Menu&quot; button to enter the settings menu&#xA0;</li><li>The first settings option is &quot;Camera&quot;. Press the center button on the directional pad to select the option</li><li>Use the up and down arrows on the directional pad to select your camera manufacturer.&#xA0;</li></ul></li></ul><p><br></p><h2 id="4-turn-off-x-sync">4. <a name="TurnoffXSync"></a>Turn off X-Sync</h2><p>X-sync disables HSS and TTL functions and is typically only used in film photography.</p><h3 id="fj-x2m-1">FJ-X2m</h3><ul style="font-weight: initial;"><li>X-sync will not be displayed on the trigger LCD when it is enabled.<ul><li>To toggle, press and hold the center and right circular buttons under the LCD screen to enter the settings menu.</li><li>Using the control wheel, scroll down until you see X-Sync</li><li>Press in the wheel to select the option then scroll to &quot;OFF&quot;</li><li>Press the button corresponding with &quot;OK&quot; to exit the screen.</li></ul></li><li><em>Note: When turned on, X-sync will remain on even when powered off. This setting needs to be manually toggled when desired on or off.&#xA0;</em></li></ul><h3 id="fj-x3">FJ-X3</h3><ul style="font-weight: initial;"><li>X-sync will be displayed on the screen when enabled.&#xA0;<ul><li>To toggle, Press and hold the &quot;Sync-Menu&quot; button to enter the settings menu.</li><li>Using the up and down arrows on the directional pad, scroll down to X-Sync.&#xA0;</li><li>Press the center button on the directional pad to select it, then use the up and down arrows to switch to &quot;OFF&quot;</li></ul></li><li style="font-style: italic;"><em>Note: When turned on, X-sync will remain on even when powered off. This setting needs to be manually toggled when desired on or off.&#xA0;</em></li></ul><h2 id="5-enable-hss-on-your-trigger">5. <a name="EnableHSSonyourtrigger"></a>Enable HSS on your trigger</h2><p>Some camera models will not trigger HSS automatically on the trigger, in these cases, you must enable HSS manually.</p><h3 id="fj-x2m-2">FJ-x2m</h3><ul style="font-weight: initial;"><li>Press the menu button until you see &quot;SYNC&quot; as the bottom far right option on the LCD screen.&#xA0;</li><li>Press the far right circular button under the &apos;SYNC&quot; label to change the icon in the top right, under the battery indicator, to an &quot;H&quot; With a lightning bolt. This is HSS mode. You will be able to cycle between HSS (H with a lightning bolt), rear curtain sync, and front curtain sync.</li></ul><h3 id="fj-x3-1">FJ-X3</h3><ul style="font-weight: initial;"><li>Pressing the &quot;Sync - Menu&quot; button will cycle between HSS (H with a lightning bolt), rear curtain sync, and front curtain sync. this is displayed under the battery level in the top right.&#xA0;</li></ul><p><br></p><h2 id="6-enable-hss-inside-your-camera">6. <a name="EnableHSSinsideyourcamera"></a>Enable HSS inside your camera&#xA0;</h2><p>In addition to enabling HSS on your FJ gear, HSS must be enabled inside your camera. Within the settings of your camera, locate the flash function settings and enable HSS. Refer to your camera&apos;s manual for assistance.</p><p>Consider the following settings to adjust in your camera as well:</p><ul><li><strong>Flash:</strong> Enable</li><li><strong>Shutter Mode:</strong> Mechanical if available otherwise E-Front Curtain Shutter&#xA0;</li><li><strong>Flash Mode:&#xA0;</strong>Fill</li><li><strong>Silent Shutter:</strong> Off/Disabled</li><li><strong>Red Eye reduction:&#xA0;</strong>Off/Disabled</li><li><strong>Wireless Flash:&#xA0;</strong>Off</li><li><strong>Flash sync:</strong> Auto FP 1/250</li></ul><p><br></p><h2 id="7verify-mounting">7.<a name="VerifyMounting"></a>Verify Mounting</h2><p>Because FJ wireless systems use a universal hot shoe mount, it&apos;s important to ensure the host unit, trigger or speed light, is set to the appropriate camera manufacturer and that all pins are properly aligned.</p><p>In some instances, the manufacturing of a particular model or camera unit can result in the need for the user to pay special attention to the mounting process when attaching an FJ trigger or speed light to that camera&apos;s hot shoe.&#xA0;</p><h3 id="checking-the-quality-of-connection">Checking The Quality of Connection</h3><ul><li><strong>Fuji Cameras</strong>&#xA0;<ul><li>With the trigger attached to your camera, both the camera and trigger are powered on and the trigger is set to Fuji, when autofocusing or metering with your camera you should notice a little LED light above the LCD screen <strong>flashing green</strong>. This signals you have a good connection between the trigger and your camera.</li></ul></li><li><strong>Other camera manufacturers</strong><ul><li>With the trigger attached to your camera, both the camera and trigger are powered on and the trigger is set to your desired camera manufacturer, when autofocusing or metering with your camera you should notice a little LED light above the LCD screen is <strong>solid green</strong>. This signals you have a good connection between the trigger and your camera.</li></ul></li></ul><h3 id="isPasted">Positioning Tips</h3><ul><li><strong>Fuji</strong>: A small lip at the hot shoe may need a little extra force forward to mount fully.</li><li><strong>Canon R series</strong>: added pins at the front of the hot shoe may give the impression that the FJ gear is fully mounted when in fact a small nudge forward may be needed to ensure a full mount and proper contact</li><li><strong>Nikon Z series</strong>: Rarely have issues, but older DSLRs may need a backward nudge before locking down.</li><li><strong>Sony</strong>: Align the pins at the base and the front of the hot shoe with the contacts and ensure they are clean. The Sony pins at the front of hot shoes can become dirty over time and prevent proper connections. &#xA0;Check that the pins are free of dirt and grime</li><li>See <a href="https://www.fjwestcott.com/pages/help-center?hcUrl=%2Fen-US%2Foptimizing-hss-and-ttl-on-your-fj-gear-637303" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Properly Connecting FJ Gear to Your Camera (HSS and TTL)</a> for more information.</li></ul><p><br></p><h2 id="8-update-firmware">8. <a name="UpdateFirmware"></a>Update Firmware</h2><h3 id="check-firmware">Check Firmware</h3><p>Ensure all your FJ Wireless gear and camera are running the latest firmware. You can check what version your equipment is on by looking at the bottom right of the screen when powering on. To download the latest firmware and follow along with detailed instructions, refer to our <a href="https://help.fjwestcott.com/en-US/updating-firmware-850616" rel="noopener noreferrer" target="_blank">Firmware page.</a></p><h3 id="reinstall-firmware">Reinstall firmware</h3><p>In some cases, firmware can be uploaded to your unit with an error causing odd issues like the trigger is fully charged but not turning on.</p><ul><li>Delete any downloaded firmware on your computer</li><li>Restart your computer&#xA0;</li><li>Redownload the current firmware version and follow firmware installations as instructed.<ul><li><a href="https://help.fjwestcott.com/en-US/updating-firmware-850616" rel="noopener noreferrer" target="_blank">Firmware and instructions</a></li></ul></li><li>Eject the connected unit before unplugging it.</li><li>Power on the unit</li></ul><p><a href="https://www.fjwestcott.com/pages/contact-support" rel="noopener noreferrer" target="_blank">Contact Westcott Support</a> if the options above do not solve your issue.</p>

FJ Trigger not working with HSS (High-Speed Sync)

Ensure proper charging using the included USB-A to USB-C cable and check LED indicators. Verify battery alignment and reinstall firmware if issues arise

<p id="isPasted">When working with the FJ Wireless system, ensuring proper functionality and connectivity is essential for a seamless shooting experience. This guide will walk you through troubleshooting steps with your FJ-X2 M, FJ-X3 M, and FJ-X3 S.</p><p>By following these steps, you can quickly identify and resolve any challenges, helping you maintain consistent performance across your FJ Wireless Strobes. This comprehensive guide is designed to educate and assist you with your FJ Wireless gear.&#xA0;</p><p>Topics on this page:</p><ol><li><a href="#CheckthePowerSource">Check the Power Source</a></li><li><a href="#ChecktheBatteries">Check the Batteries</a></li><li><a href="#ReinstallFirmware">Reinstall Firmware</a></li><li><a href="#InstallaNewBattery">Install a New Battery</a></li></ol><hr><h2 id="1-check-the-power-source">1. <a name="CheckthePowerSource"></a>Check the Power Source</h2><ul><li>Only use the USB -A to USB-C cable included with your trigger and a 5v power source when charging.</li><li>Try a different outlet or power source to confirm the power supply is not the issue.<br><br></li></ul><h2 id="2-check-the-batteries">2. <a name="ChecktheBatteries"></a>Check the Batteries</h2><ul><li><strong>LED Light Indicators</strong><ul><li>Blinking Red: Charging</li><li>Blinking Green: Fully Charged</li></ul></li><li><strong>FJ-X2m:</strong><ul><li>Estimated charging time is 2 hours</li></ul></li><li><strong>FJ-X3:</strong><ul><li>Estimated charging time is 3 hours</li><li>Check Battery position<ul><li>If you have ever removed and reinstalled the battery, double-check the contact points on the battery are matching with the contact points on the trigger. The Westcott Logo on the battery should be facing away from you, into the trigger, when installed.</li></ul></li></ul></li></ul><p><em>NOTE: During cold weather usage, the FJ-X3 battery charge may deplete quicker or show inaccurate</em></p><p><br></p><h2 id="3-reinstall-firmware">3. <a name="ReinstallFirmware"></a>Reinstall Firmware</h2><ul><li>In some cases, firmware can be uploaded to your unit with an error causing odd issues like it appearing to be fully charged but not turning on.<ol><li>Delete any downloaded firmware on your computer</li><li>restart your computer&#xA0;</li><li>redownload the current firmware version and follow firmware installations as instructed.<ul><li><a href="https://help.fjwestcott.com/en-US/updating-firmware-850616" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">Firmware and Instructions</a></li></ul></li><li>Eject the connected unit before unplugging it.</li><li>Power on the unit.</li></ol></li></ul><h2 id="4-install-a-new-battery">4. <a name="InstallaNewBattery"></a>Install a New Battery</h2><p>Consider a backup battery for your FJ-X3 M if you haven&apos;t already for moments where the supplied battery doesn&apos;t take a charge.</p><ul><li><a href="https://www.fjwestcott.com/products/rechargeable-battery-for-fj-x3-wireless-flash-triggers?_pos=1&amp;_sid=6f95c0fa9&amp;_ss=r" style=" text-decoration: none;">FJ-X3 Battery</a></li></ul><p>Install a new battery to diagnose if the battery is at fault or not.&#xA0;</p><h3 id="removing--replacing-the-battery">Removing &amp; Replacing the Battery</h3><ol><li>Turn off the FJ-X3.</li><li>Turn over with the battery cover facing upwards.</li><li>Apply slight pressure to the textured area and slide the battery cover in the direction of the arrow to remove the battery cover.</li><li>Remove the battery by inserting your finger into the half-circle cutout above the battery and lean the battery forward. Or, turn the FJ-X3 over and gently shake the unit over your hand until the battery dislodges from the battery bay.</li><li>Reinsert a battery by aligning the 3 contact points on the battery with those inside the battery bay. Angle the battery and gently insert into the battery bay.&#xA0;<br>(NOTE: Never force the battery into place.]</li><li>Ensure that the battery is seated flush by gently pressing it into place.</li><li>Reinstall the battery cover by laying the cover flat and covering &#xBE; of the battery. Use the textured area to slide the battery cover toward the base of the FJ-X3 until it clicks into place.</li></ol><p><a href="https://www.fjwestcott.com/pages/contact-support" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">Contact Westcott Support</a> if the options above do not solve your issue.</p>

FJ Triggers Not Turning On / Not Charging

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Troubleshooting FJ triggers

Product FAQ

FJ Wireless Flash System

Troubleshooting FJ Wireless Gear

FJ Triggers (X2m & X3m)

Important Update on Canon RT Compatibility in the FJ Wireless Flash System

FJ Wireless System Camera Compatibility

What is Freeze Function?

Guide Numbers - Calculating, Charts and Overview

Fractional and Watt Second Equivalents for Power levels 9-1

Using FJ Gear with Canon RT Speedlites: Setup and Tips

Field Guide: FJ Wireless Flash & Sony a9 III Compatibility Settings

Locking Settings on FJ Gear

Properly Connecting FJ Gear to Your Camera (HSS and TTL)

Why are TTL compensation levels different on the FJ trigger and FJ strobe?

​​​​Achieving Consistent Exposures

Trouble shooting FJ Wireless Gear

Maximizing the Lifespan of Your Lithium Polymer FJ Batteries.

Firmware is Different Triggers and Strobes

How will HSS settings affect the flash output?

What is the suggested White Balance when using the FJ system?

Top Factors Affecting Wireless Communication

Sony Camera Compatibility and Setup For FJ Wireless

Controlling the FJ400 With The FJ-X2m

Will There Be Firmware Updates for the FJ400 and FJ-X2m

Camera Compatibility with FJ Wireless System

FJ Strobes with High-Speed Continuous Shooting

Firmware Compatible with Canon RT

Optically Triggering FJ800 and FJ400ii

Factory Resetting Your FJ400ii and FJ800

Updating Firmware on the FJ400ii and FJ800

How to Use AC power with the FJ400ii and FJ800

What Modifiers can I use with the FJ400ii and FJ800

What Batteries can be used with the FJ400ii and FJ800?

FJ400 II and FJ800 FAQ

Optical Triggering: FJ400

Factory Resetting Your FJ400

Updating Firmware on the FJ400

How to use AC Power with the FJ400

What Modifiers can I use with the FJ400

What Radio Triggers can be Used With the FJ400?

Can the Canon RT triggers and RT Speedlites control the FJ400?

FJ400 Strobe Recycle Time and Battery Impact

How to Maximize FJ400 Battery Flashes

Why is the FJ400 Flash Tube Extended Out?

FJ400 FAQ

Optical Triggering: FJ200

Factory Resetting The FJ200

Updating Firmware on the FJ200

FJ200 FAQ

Factory Resetting Your FJ80

Updating Firmware on FJ80 Speedlights

What Cameras can the FJ-X2m Trigger be used on?

FJ80 Speedlights FAQ

Factory Resetting FJ Triggers

Updating Firmware on FJ Triggers

How to know if the FJ-X2m trigger is charging?

Factors Affecting FJ-X2m Trigger Battery Life & Flash Count

FJ Triggers FAQ

FJ80 Speedlights (FJ80, FJ80ii)

FJ Strobes (FJ800, FJ400ii, FJ400, FJ200)

Using Other Batteries with the Gold Mount Adapters

Lifetime Limited Warranty on Flex LED Mats

Westcott Flex LED X-Bracket Kit Overview

How Many Watts of Power do the Flex Units Use?

What is the Lux Rating on Flex Units?

How Bright is the Flex Compared to a 500-watt Tungsten Light?

Will the Flex Portable Li-Ion Battery Work With Other Flex Lights?

Is There a Grid Available for the Original Flex Modifiers?

Are There Compatible Soft Boxes for the Flex Lights?

Is There a Battery Pack Available For The Flex Mats?

Can I buy Extra Dimmer Units Separately From the Flex Kit?

Flex/Flex Cine LED System

Why don’t my colors change on my image in-camera when I adjust the color temperature of the Ring Light?

How far from my subject should I place the Ring Light?

Why is the light from my Ring Light so flat?

Ring Light Bi-Color LED

How to Setup your Green Screen Video Lighting Kit

Overview of the Westcott uLite Two-light Umbrella Kit

Can uLites be combined with more advanced constant lighting units like the D5 and TD6?

Can I use the 4-socket fluorescent adapter inside the uLite softboxes?

Can I use tungsten bulbs in the uLite 4-Socket Adapter?

Is it possible and safe to swap tungsten bulbs out for fluorescent bulbs with the uLite ?

uLite

How do I assemble the Switch modifier locking hardware?

Do Switch Inserts allow the rectangular Rapid Box Switch modifiers to rotate?

Can I use multiple speedlites with Rapid Box Switch modifiers?

Can the original Rapid Boxes be modified to make them “Switch” versions?

Rapid Box & Beauty Dish Switch

How to Mount a Strobe in an Apollo Orb

Product Quick Tip - L-Bracket

What versions of the Apollo have grid options from Westcott?

How do I mount my speedlight to an Apollo or Halo?

What methods do you recommend for remote firing my off-camera speedlites when using Westcott Apollo or Halo softboxes? Can I use my speedlite's built-in IR (infrared) trigger?

Apollo & Halo

Where do I find the dimensions of the Westcott Umbrellas? Does the size reflect the Arc or the diameter of the Umbrella?

How to Put a Parabolic Umbrella in a Case

Can the Triple Threat be used with the 7' Parabolic Umbrella?

Does the 7' Parabolic Umbrella fit into a regular umbrella mount or will I need special adapter?

Would using one off-camera speedlite provide enough light for a 7' Parabolic Umbrella?

What is the size of the Collapsible Umbrella's shaft?

What is the collapsed length and width of the Collapsible Umbrella?

Umbrellas

Scrim Jim Cine Light Control System: Book Light Configurations

Dual-Joint Tilter Bracket

Is the Scrim Jim Cine Fabric silent?

How do I clean Westcott diffusion fabrics (for softboxes, scrims, etc)?

What is the best solution for transporting Scrim Jim Cine Kits and C-stands on-location?

Do the Scrim Jim Cine's net fabrics create a pattern on a subject when placed between a light source and subject?

Can the original Scrim Jim fabric be used on the new Scrim Jim Cine frames (and vice versa)?

Scrim Jim Cine

How to Collapse or Fold Down the Omega Reflector

How to Setup the LunaGrip Speedlight Modifier

What does the lifetime warranty cover on Illuminator Reflectors?

What is the difference between the 4-in-1, 5-in-1, and 6-in-1 Reflector Kits?

What size reflector should I use?

What options are available for mounting reflectors?

What is the difference between a 1-stop and 2-stop diffuser?

Is the gold surface of the reflector shiny or dull?

Is the silver surface of the reflector shiny or dull?

Will a black reflector reflect light?

Does a reflector arm require a stand?

How small will a collapsible reflector fold down?

Does the 6-in-1 Reflector Kit have 1 or 2 panels?

Does the 6-in-1 Reflector Kit contain a white reflector?

Reflectors

The screw mounting location on the spine, by which the curved arms attach, barely extend through the curved rod during assembly. Is that normal?

How do I set the Eyelighter 2 tilt to match the optimum tilt set up from the original Eyelighter?

How to Assemble the Eyelighter

What is a good main light source for using with an Eyelighter?

Is the mounting bracket on an Eyelighter II tiltable?

Eyelighter/Eyelighter 2/Eyelighter 3

Can I exchange/switch the flags for different ones than what are included in the Fast Flag Kit?

Will additional flags and frames fit in the carry case that comes with the Flag kit?

Can I purchase extra Fast Flag frames to add my kit?

Fast Flags

Wrinkle-Resistant Background Care

Do the individually sold X-drops come with a carry bag like the one that is included in the kit?

My Collapsible Backdrop's frame is warped. Can it be readjusted?

What color background would you suggest for a wedding?

I have backdrop system that is not from Westcott. Can Westcott Wrinkle Resistant Backdrops be hung with it?

What is the best way to store a Muslin Backdrop?

Do Wrinkle Resistant Solid backdrops come with a case?

How do I clean Wrinkle Resistant Backdrops?

If I combine multiple crossbars together, can I extend the length of the Background Support System?

Can I use the Backdrop Support System with a paper roll?

Backdrops (Fabric)

How to Use a Westcott Collapsible Backdrop

How do I fold a collapsible backdrop?

Collapsible Backdrops

Why Don't Printed Colors Match What I See on my Screen?

Can Westcott make a custom background from my image?

Backdrops (Vinyl & Canvas)

Does a Westcott H2Pro bladder fit an original HurleyPro weight bag?

H2Pro Weight Bag

How do I cancel my order?

Do you offer refunds or exchanges?

How do I make a return?

How do I track my order?

Can I edit or add anything to my order?

Do you offer price adjustments?

Orders

How do I use my benefits/rewards points?

What is the Westcott Rewards Program?

Who is eligible to join the Westcott Rewards Program?

How can I join the Westcott Rewards Program?

Is there a fee to join the Westcott Rewards Program?

Do I need to join the Westcott Rewards Program if I already have a Westcott website account?

Do my Westcott Reward Points have any cash value?

Can I merge multiple Westcott accounts?

How can I earn Westcott Rewards Points?

Where can I find my earned Westcott Reward points balance?

When will I receive my reward points?

Can I earn points for past purchases or already being subscribed to Westcott’s email newsletters?

Can I get rewards for purchases made at retailers/dealers?

What happens to my points if I return a product or cancel an order?

Is there a maximum on how many points I can earn?

I referred my friend, but I don't see any reward points?

How can I add product reviews for past purchases?

What should I do if I believe my points were not properly credited to my account?