Updating FirmwareUpdated 11 days ago
Where to Find Firmware Updates
Visit the Westcott firmware download page for the latest firmware updates and complete upgrade instructions for all Westcott products.
Important Update Instructions
Use the Correct USB Cable: Always use the USB-A to USB-C cable included with your strobe and trigger for firmware updates. Using other connectors may result in error messages.
Check Firmware Compatibility: Ensure you are loading the correct firmware version for your specific FJ system product. Using incorrect firmware can lead to errors.
Troubleshooting Errors: If the latest firmware update causes malfunctions, try the following steps:
- Re-download the firmware from the Westcott website.
- Re-upload the firmware to your FJ unit.
- If issues persist, contact Westcott customer service at [email protected]
Updating FJ Triggers: After connecting the USB-A side of the cord to your computer, press and hold the menu/sync button. While holding the button, insert the USB-C end into the trigger. This process is necessary to allow the firmware to upload correctly.
Best Practice: Please wait until a Westcott firmware update is available before applying any camera firmware changes that impact hot shoe and flash functions. It is possible to roll back Westcott firmware to earlier versions, however most camera firmware cannot be undone once updated.
Step-by-Step Firmware Update Instructions
| FJ400 | FJ200 | FJ80 II M (S) |
|---|---|---|
| FJ80 SE M (S) | FJ80 | Flex Cine DMX Dimmer |
|---|---|---|
| Video Coming Soon PDF instructions Available |
| FJ-X3m(s) | FJ-X2m(s) |
|---|---|
| Note: Two different firmwares are available for units with a Serial Number beginning with W and not beginning with W. Check the firmware page for details |
Final Notes
- Always ensure your computer is sufficiently charged (≥ 25%) before starting the firmware update to avoid power loss during the process.
- Properly eject the FJ device from your computer before disconnecting the USB cable to prevent potential damage.
- Firmware updates undergo thorough testing before release, but if you encounter any issues, please contact Westcott customer service for support.
By keeping your Westcott FJ system products updated, you can take advantage of the latest features and maintain compatibility with other gear.