What is your shipping policy?Updated 4 months ago
Shipping Policy Information
We attempt to fulfill orders as quickly as possible based on the customer's selected delivery method or if not specified, the method we conclude is the most expedient; however, events such as holidays, severe weather conditions, and other unforeseen circumstances beyond our control can force exceptions to delivery estimates.
Orders are shipped on regular business days only, including Monday-Friday, and excluding US Federal holidays.
Free shipping is available to addresses in the Contiguous United States on most orders of qualifying products over $100. Customers shipping to anywhere outside the contiguous United States are responsible for shipping costs and any additional taxes, duties, or fees that may be incurred.
Lithium-Ion batteries are subject to additional shipping fees or restrictions, and may not qualify for free shipping. Please reference the International Civil Aviation Organization Council for the most up-to-date rules and regulations.
We have partnered with a third-party service to calculate and collect duties, taxes, and shipping costs for most of our international customers. You will be provided with international shipping costs at checkout based on the delivery address of your order.
More information regarding our shipping policies is available here.
If you have any additional questions, please contact our Customer Service department.