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Shipping

Westcotts shipping policy, costs, international shipping, and other shipping-related topics.

What is your shipping policy?

We attempt to fulfill orders as quickly as possible based on the customer's selected delivery method or if not specified, the method we conclude is the most expedient; however, events such as holidays, severe weather conditions, and other unforeseen

How much does shipping cost?

Shipping charges are calculated at time of checkout based on the delivery address and the chosen delivery service. You will be presented with multiple delivery options at checkout to reflect the shipping carrier and delivery speed options available t

Do you offer free shipping?

Free shipping is available to addresses in the contiguous United States for most orders of qualifying products over $100. Orders that contain large/heavy items or Lithium batteries are subject to additional shipping fees or restrictions, and may not

Do you ship worldwide?

We have partnered with a third-party service to calculate and collect duties, taxes, and shipping costs for our international customers.  In most cases, your location will be automatically detected and you will be provided with estimates for the ship

How long does delivery take?

Orders are shipped on regular business days only, including Monday-Friday, and excluding US Federal holidays. When your order ships, you will receive an email with a linked tracking number as well as subsequent email notifications of your delivery st

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email from Westcott with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link in the email, th

What if my order was damaged in transit

Please inspect your package by opening the shipping and retail boxes before accepting the delivery. Items may become damaged in transit even if the packaging does not show signs of damage. Do not accept delivery of packages that are visibly damaged w

What if my package gets lost or arrives damaged?

Please inspect your package by opening the shipping and retail boxes before accepting the delivery. Items may become damaged in transit even if the packaging does not show signs of damage. Do not accept delivery of packages that are visibly damaged w