Product FAQ
Bi-color LED Ring Light
FJ400 and FJ-X2m trigger
- What are the top four things that can affect the FJ-X2m trigger and FJ400 strobe communication?
- How fast is the recycle time for the FJ400 Strobe? How does the battery charge level affect the recycle time?
- How "universal" is the FJ-X2m Wireless Radio Trigger?
- What type of modifiers will the FJ400 Strobe accept? What are the limitations with the Westcott Collapsible Umbrella?
- Does the FJ-X2m require specific in-camera menu settings to work efficiently in TTL and HSS?
- Will the FJ400 Strobe operate with AC power without the need to purchase additional accessories? How do you run the strobe as an AC unit? See all 16 articles
Solix Bi-color and Solix Daylight LED
- At what settings do I achieve the maximum brightness for the Solix Bi-color?
- Can I combine a Solix Bi-color or Solix Daylight LED with a compact fluorescent (CFL) light source in my lighting setup?
- How long do the Solix Daylight and Bi-Color LEDs operate when powered with a battery?
- Can the Solix’s light emitting diodes (LEDs) be replaced or repaired by the user?
- How does the light output of the Solix LED compare to compact fluorescent (CFL) and tungsten lighting?
- What light modifiers are compatible with the Solix LED Heads?
Flex
- Lifetime Limited Warranty on Flex LED Mats
- Westcott Flex LED X-Bracket Kit Overview
- How many watts of power do the flex units use?
- What is the Lux rating on Flex units?
- How bright is the Flex compared to a 500-watt tungsten light?
- Will the Flex Portable Li-Ion Battery work with the 1' x 2', 1' x 3', or 2' x 2' Flex light? See all 11 articles
Ice Light
- Ice Light 2 Overview
- Are there any pro photographers currently using the Ice Light? Where can I see the Ice Light being used?
- How many Ice Light 2s can the iPhone and iPad app control?
- What is the lumen output of the Ice Light 2?
- Can accessories for the original Ice Light be used on the Ice Light 2?
Skylux
- What speedring would I use with the Skylux to mount the Pro Softboxes?
- What style mount for modifiers does the Skylux have?
- Will the Skylux accept an umbrella with an 8mm shaft?
- What is the size reflector comes with the Skylux?
- How quiet is the Skylux unit?
- Can the Skylux be used without the supplied ballast? See all 7 articles
Spiderlite TD6
- Westcott Spiderlite TD6 Overview
- What is the lifespan of a CFL bulb compared to tungsten halogens?
- What is the color difference in Tungsten to Compact Fluorescent bulbs?
- Which bulbs provide more output, the 150-watt tungsten halogen or the 50-watt compact fluorescent?
- How do I transport CFL bulbs without breaking them?
- What Modifiers should I use for video with the Spiderlite TD6? See all 12 articles
D5
- How to Set Up the Westcott Basics D5
- How to Set Up the Westcott Basics D5 with Softboxes
- What is the maximum wattage for the D5?
- Can I use umbrellas, Apollo softboxes, or Halo softboxes with the D5?
- Are the D5 softboxes quickly collapsible or do you need to assemble them?
- Does the D5 fixture only work with D5 dedicated softboxes or is it possible to mount a standard softbox?
uLite
- How to Setup your Green Screen Video Lighting Kit
- Overview of the Westcott uLite Two-light Umbrella Kit
- Can uLites be combined with more advanced constant lighting units like the D5 and TD6?
- Can I use the 4-socket fluorescent adapter inside the uLite softboxes?
- Can I use tungsten bulbs in the uLite 4-Socket Adapter?
- Is it possible and safe to swap tungsten bulbs out for fluorescent bulbs with the uLite ?
Strobelite
- What are the options for triggering my Strobelite and Strobelite Plus?
- Westcott Strobelite Plus
- Troubleshooting with Strobelite light heads
- How do I replace fuses in my Strobelite or Strobelite Plus?
- Should I use the silver reflector included with my Strobelite or Skylux light head when using an umbrella?
- Does the slave on the Strobelite ignore pre-flashes from Nikon and other third party flashes? See all 11 articles
Pro Softboxes
- Mounting Options for Portrait Lighting with the Zeppelin
- How to Assemble & Mount an Octabank Softbox
- How do I clean Westcott diffusion fabrics (for softboxes, scrims, etc)?
- Can the Zeppelin Speedring and Bracket be used with a large Octabank to take the stress off my light head?
- Will Westcot Pro softboxes attach to the speedring I already have for my strobe?
- Are Westcott Pro Softboxes compatible with my light head? See all 9 articles
Rapid Box Switch
Rapid Box
- How to Assemble the Westcott Rapid Box for Speedlites
- How To Set Up Rapid Box Duo
- How to Assemble the Rapid Box Beauty Dish
- Using a Bare Bulb Speedlight with a Rapid Box
- Can I mount a radio receiver on the Rapid Box Duo?
- Does the center rod design of the Rapid Box series block the output from my speedlite or strobe? See all 8 articles
Apollo & Halo
- How to Mount a Strobe in an Apollo Orb
- Product Quick Tip - L-Bracket
- What versions of the Apollo have grid options from Westcott?
- Can I use the Apollo and Halo with continuous light?
- How do I mount my speedlight to an Apollo or Halo?
- What methods do you recommend for remote firing my off-camera speedlites when using Westcott Apollo or Halo softboxes? Can I use my speedlite's built-in IR (infrared) trigger?
Pocket Box
- How do I attach a Pocket Box softbox to a speedlite?
- Do I need an adapter to attach a Pocket Box to my speedlite?
- What's the difference between the square and round versions of the Pocket Box?
- Are Pocket Box modifiers too small to soften my flash?
- Will Pocket Box modifiers block my speedlite’s infrared (IR) beam?
Umbrellas
- How to Put a Parabolic Umbrella in a Case
- Can the Triple Threat be used with the 7' Parabolic Umbrella?
- Should I use the silver reflector included with my Strobelite or Skylux light head when using an umbrella?
- Does the 7' Parabolic Umbrella fit into a regular umbrella mount or will I need special adapter?
- Would using one off-camera speedlite provide enough light for a 7' Parabolic Umbrella?
- What is the size of the Collapsible Umbrella's shaft? See all 7 articles
Scrim Jim Cine
- Scrim Jim Cine Light Control System: Book Light Configurations
- Dual-Joint Tilter Bracket
- Is the Scrim Jim Cine Fabric silent?
- How do I clean Westcott diffusion fabrics (for softboxes, scrims, etc)?
- What is the best solution for transporting Scrim Jim Cine Kits and C-stands on-location?
- Do the Scrim Jim Cine's net fabrics create a pattern on a subject when placed between a light source and subject? See all 7 articles
Reflectors
- Using the Westcott Illuminator Reflector Arm
- How to Collapse or Fold Down the Omega Reflector
- How to Setup the LunaGrip Speedlight Modifier
- What does the lifetime warranty cover on Illuminator Reflectors?
- What is the difference between the 4-in-1, 5-in-1, and 6-in-1 Reflector Kits?
- What size reflector should I use? See all 15 articles
Eyelighter/Eyelighter 2
- The screw mounting location on the spine, by which the curved arms attach, barely extend through the curved rod during assembly. Is that normal?
- What is the difference between the White and Silver Fabrics?
- How do I set the Eyelighter 2 tilt to match the optimum tilt set up from the original Eyelighter?
- How to Assemble the Eyelighter
- Are there other reflective fabrics available for the Eyelighter?
- What is a good main light source for using with an Eyelighter? See all 7 articles
Fast Flags
Backdrops (Fabric)
- Do the individually sold the X-drops come with a carry bag like the one that is included in the kit?
- My Collapsible Backdrop's frame is warped. Can it be readjusted?
- What color background would you suggest for a wedding?
- I have backdrop system that is not from Westcott. Will Westcott Wrinkle Resistant Backdrops be hung with it?
- What is the best way to store a Muslin Backdrop?
- Do Wrinkle Resistant Solid backdrops come with a case? See all 9 articles