Product FAQ
Bi-color LED Ring Light
FJ400 and FJ-X2m trigger
- What are the top four things that can affect the FJ-X2m trigger and FJ400 strobe communication?
- Does the FJ-X2m require specific in-camera menu settings to work efficiently in TTL and HSS?
- What is the suggested White Balance when using the FJ400 as my main light?
- Is the FJ-X2m Wireless Radio Trigger compatible with the Canon RT system? Can I control Canon Speedlites with the FJ-X2m Trigger?
- Can the Canon RT triggers and RT Speedlites control the FJ400?
- How does the FJ-X2m Wireless Radio Trigger work if I own a Sony camera? See all 19 articles
Solix Bi-color and Solix Daylight LED
- At what settings do I achieve the maximum brightness for the Solix Bi-color?
- Can I combine a Solix Bi-color or Solix Daylight LED with a compact fluorescent (CFL) light source in my lighting setup?
- How long do the Solix Daylight and Bi-Color LEDs operate when powered with a battery?
- Can the Solix’s light emitting diodes (LEDs) be replaced or repaired by the user?
- How does the light output of the Solix LED compare to compact fluorescent (CFL) and tungsten lighting?
- What light modifiers are compatible with the Solix LED Heads?
Flex
- Lifetime Limited Warranty on Flex LED Mats
- Westcott Flex LED X-Bracket Kit Overview
- How many watts of power do the flex units use?
- What is the Lux rating on Flex units?
- How bright is the Flex compared to a 500-watt tungsten light?
- Will the Flex Portable Li-Ion Battery work with the 1' x 2', 1' x 3', or 2' x 2' Flex light? See all 11 articles
Ice Light
- Ice Light 2 Overview
- Are there any pro photographers currently using the Ice Light? Where can I see the Ice Light being used?
- How many Ice Light 2s can the iPhone and iPad app control?
- What is the lumen output of the Ice Light 2?
- Can accessories for the original Ice Light be used on the Ice Light 2?
Skylux
- What speedring would I use with the Skylux to mount the Pro Softboxes?
- What style mount for modifiers does the Skylux have?
- Will the Skylux accept an umbrella with an 8mm shaft?
- What is the size reflector comes with the Skylux?
- How quiet is the Skylux unit?
- Can the Skylux be used without the supplied ballast? See all 7 articles
Spiderlite TD6
- Westcott Spiderlite TD6 Overview
- What is the lifespan of a CFL bulb compared to tungsten halogens?
- What is the color difference in Tungsten to Compact Fluorescent bulbs?
- Which bulbs provide more output, the 150-watt tungsten halogen or the 50-watt compact fluorescent?
- How do I transport CFL bulbs without breaking them?
- What Modifiers should I use for video with the Spiderlite TD6? See all 12 articles
D5
- How to Set Up the Westcott Basics D5
- How to Set Up the Westcott Basics D5 with Softboxes
- What is the maximum wattage for the D5?
- Can I use umbrellas, Apollo softboxes, or Halo softboxes with the D5?
- Are the D5 softboxes quickly collapsible or do you need to assemble them?
- Does the D5 fixture only work with D5 dedicated softboxes or is it possible to mount a standard softbox?
uLite
- How to Setup your Green Screen Video Lighting Kit
- Overview of the Westcott uLite Two-light Umbrella Kit
- Can uLites be combined with more advanced constant lighting units like the D5 and TD6?
- Can I use the 4-socket fluorescent adapter inside the uLite softboxes?
- Can I use tungsten bulbs in the uLite 4-Socket Adapter?
- Is it possible and safe to swap tungsten bulbs out for fluorescent bulbs with the uLite ?
Strobelite
- What are the options for triggering my Strobelite and Strobelite Plus?
- Westcott Strobelite Plus
- Troubleshooting with Strobelite light heads
- How do I replace fuses in my Strobelite or Strobelite Plus?
- Should I use the silver reflector included with my Strobelite or Skylux light head when using an umbrella?
- Does the slave on the Strobelite ignore pre-flashes from Nikon and other third party flashes? See all 11 articles
Pro Softboxes
- Mounting Options for Portrait Lighting with the Zeppelin
- How to Assemble & Mount an Octabank Softbox
- How do I clean Westcott diffusion fabrics (for softboxes, scrims, etc)?
- Can the Zeppelin Speedring and Bracket be used with a large Octabank to take the stress off my light head?
- Will Westcot Pro softboxes attach to the speedring I already have for my strobe?
- Are Westcott Pro Softboxes compatible with my light head? See all 9 articles
Rapid Box Switch
Rapid Box
- How to Assemble the Westcott Rapid Box for Speedlites
- How To Set Up Rapid Box Duo
- How to Assemble the Rapid Box Beauty Dish
- Using a Bare Bulb Speedlight with a Rapid Box
- Can I mount a radio receiver on the Rapid Box Duo?
- Does the center rod design of the Rapid Box series block the output from my speedlite or strobe? See all 8 articles
Apollo & Halo
- How to Mount a Strobe in an Apollo Orb
- Product Quick Tip - L-Bracket
- What versions of the Apollo have grid options from Westcott?
- Can I use the Apollo and Halo with continuous light?
- How do I mount my speedlight to an Apollo or Halo?
- What methods do you recommend for remote firing my off-camera speedlites when using Westcott Apollo or Halo softboxes? Can I use my speedlite's built-in IR (infrared) trigger?
Pocket Box
- How do I attach a Pocket Box softbox to a speedlite?
- Do I need an adapter to attach a Pocket Box to my speedlite?
- What's the difference between the square and round versions of the Pocket Box?
- Are Pocket Box modifiers too small to soften my flash?
- Will Pocket Box modifiers block my speedlite’s infrared (IR) beam?
Umbrellas
- How to Put a Parabolic Umbrella in a Case
- Can the Triple Threat be used with the 7' Parabolic Umbrella?
- Should I use the silver reflector included with my Strobelite or Skylux light head when using an umbrella?
- Does the 7' Parabolic Umbrella fit into a regular umbrella mount or will I need special adapter?
- Would using one off-camera speedlite provide enough light for a 7' Parabolic Umbrella?
- What is the size of the Collapsible Umbrella's shaft? See all 7 articles
Scrim Jim Cine
- Scrim Jim Cine Light Control System: Book Light Configurations
- Dual-Joint Tilter Bracket
- Is the Scrim Jim Cine Fabric silent?
- How do I clean Westcott diffusion fabrics (for softboxes, scrims, etc)?
- What is the best solution for transporting Scrim Jim Cine Kits and C-stands on-location?
- Do the Scrim Jim Cine's net fabrics create a pattern on a subject when placed between a light source and subject? See all 7 articles
Reflectors
- Using the Westcott Illuminator Reflector Arm
- How to Collapse or Fold Down the Omega Reflector
- How to Setup the LunaGrip Speedlight Modifier
- What does the lifetime warranty cover on Illuminator Reflectors?
- What is the difference between the 4-in-1, 5-in-1, and 6-in-1 Reflector Kits?
- What size reflector should I use? See all 15 articles
Eyelighter/Eyelighter 2
- The screw mounting location on the spine, by which the curved arms attach, barely extend through the curved rod during assembly. Is that normal?
- What is the difference between the White and Silver Fabrics?
- How do I set the Eyelighter 2 tilt to match the optimum tilt set up from the original Eyelighter?
- How to Assemble the Eyelighter
- Are there other reflective fabrics available for the Eyelighter?
- What is a good main light source for using with an Eyelighter? See all 7 articles
Fast Flags
Backdrops (Fabric)
- Do the individually sold the X-drops come with a carry bag like the one that is included in the kit?
- My Collapsible Backdrop's frame is warped. Can it be readjusted?
- What color background would you suggest for a wedding?
- I have backdrop system that is not from Westcott. Will Westcott Wrinkle Resistant Backdrops be hung with it?
- What is the best way to store a Muslin Backdrop?
- Do Wrinkle Resistant Solid backdrops come with a case? See all 9 articles