How to get service, Westcott warranty policy, extended warranty information, and how to register your Westcott gear.
To initiate a product warranty service or repair request, please complete the following steps:. F.J. Westcott Co.Attn: RA #0000000 ← Use your RA number1425-B Holland RoadMaumee, Ohio 43537. More information regarding our product warranty and repair p
At Westcott, we treat our customers like family and only produce products that we are proud to use ourselves. Our team takes extra steps manufacturing products to ensure quality and longevity. Shop Westcott with confidence knowing that our products a
The warranty does not cover normal wear and tear; damage through abuse, neglect, misuse; or as a result of any accident, overloading, improper installation/misapplication, product alteration, improper operation, improper cleaning, improper handling,
Customers have the opportunity to purchase extended warranty coverage on select Westcott products at the time of purchase. This extended coverage is only available for products purchased directly from Westcott through the Westcott website. In general
Customers have the option to purchase Accidental Damage Protection for select Westcott products at the time of purchase. This coverage is only available for products purchased directly from Westcott through the Westcott website. Accidental Damage Pro
Made-to-order printed vinyl and canvas backdrops are exchangeable one time, within 30 days of receipt, for items of equal or lesser value. More information regarding our product warranty and repair policies is available here.
This Lifetime Limited Warranty covers Westcott Flex Cine LED Mats only. This warranty does not cover any accessories or controllers associated with the Westcott Flex System. Westcott Flex Cine Mats purchased through a third-party retailer must be reg
We will, at our discretion, repair, replace, or provide Westcott store credit for any product that proves to be defective in material or workmanship. If your product is no longer being manufactured or is out of stock, we may replace your product with
To help ensure warranty claims are for genuine Westcott products, our technical support department requires a copy of your receipt or order confirmation to be submitted with your claim. Please attach it to the online form. More information regarding
Warranty terms can vary by product. Please consult the specifications section of specific product pages to see the warranty terms and conditions for those products. In addition to product warranties, Westcott offers Extended warranties and Accidental
Products sold through the Westcott Online Store that do not bear the Westcott brand name are serviced and supported exclusively by their manufacturers in accordance with any terms and conditions packaged with the products). Westcott Limited Warranty
If you purchased your product directly through this website, you do not need to register your products. We already have all the necessary information. If you purchased through an Authorized Westcott Retailer, use this form to register your Westcott p